WELLTECH COMPUTER CO., LTD.

Version


	I. Use EasyLogV3.exe to trace Log:

	1. Enable Log Level: (Configuration > Debug) Config Debug: SIP Proxy Level: Debug
	Register Debug: Register Failed Register Debug Call Debug: Call Detail Call Debug Call Reject Radius Debug: Radius Radius Reject Radius Debug
	2. Use EasyLogV3 to trace debug log:
	Click "Setting" and key-in the Proxy IP and user ID & password


	Click "Action > Connect"


	3. Search log by ANI (calling number), DNIS (called number) and Call-ID
	4. Check failed reason code (Refer V2.1 User guide: Appendix 3: WS6500 Status Code)






	II. Use Wireshark to trace capture:

	1. Download & Install Ethereal software > http://www.wireshark.org/download.html
	2. Wireshark capture on both inside NAT and Public network
	3. Click "Capture > Option"


	4. Capture Filter: keyin Capture IP (ex. host 192.168.19.17 or 192.168.19.92)


	5. You can see the capture:

	6. Search log by User ID, ANI (calling number), DNIS (called number) and Call-ID
	7. Check failed reason code (Refer V2.1 user guide: Appendix 3: WS6500 Status Code)