WELLTECH COMPUTER CO., LTD.

Version


	I. Use EasyLogV3.exe to trace Log:

	1. Enable Log Level: (Configuration > Debug) Config Debug: Billing Level: Debug
	AAA Server Debug: AAA Loader Status AAA CDR Debug: System Update/ Failed Update Provisional SIPPD Debug: System Update
	2. Use EasyLogV3 to trace debug log:
	Click "Setting" and key-in the WellBilling 6600 IP and user ID & password


	Click "Action > Connect"


	3. Search log by ANI (calling number), DNIS (called number) and Call-ID
	4. Check failed reason code (Refer User guide: Appendix 1: Reason Code Mapping)






	II. Use Ethereal to trace capture:

	1. Download & Install Ethereal software >> http://www.ethereal.com/download.html
	2. Ethereal capture on both inside NAT and Public network
	3. Click "Capture > Option"


	4. Capture Filter: keyin Capture IP (ex. host 192.168.19.164 or 192.168.19.92)


	5. You can see the Ethereal capture:

	6. Search log by User ID, ANI (calling number), DNIS (called number) and Call-ID
	7. Check failed reason code (Refer User guide: Appendix 1: Reason Code Mapping)